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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shayla Ward

November 21, 2024

5  out of  5
rating by Shayla Ward
"Best insurance agent you could ask for. I was rear ended and they made me feel like an actual person going through a struggle. Not just some number like progressive. I was recently in a separate accident I was not at fault for and they worked hard to help me and even reached out to me when I wasn't utilizing an opportunity I was unaware of. They made me aware and provided information so that I could get the most out of a settlement that they would pay. Joel himself is absolutely amazing and offers great financial advice. He genuinely cares about you as if you were a close person in his life. I highly HIGHLY recommend going to Joel."
We responded:
"Thank you, Shayla for the kind words. I think I have the best help in the country, and I am glad you are pleased with myself and my team. We always try to do the right thing and treat everyone like family. -Joel"
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Dala Dorsch

November 27, 2022

1  out of  5
rating by Dala Dorsch
"UPDATE: The car was both in our name, but somehow my dad ended getting the check… Filed a claim about almost 2 weeks ago on an accident. ABSOLUTELY POOR COMMUNICATION. I called twice to figure about what was happening to the car and got nothing. Instead of reporting it to me, they reported it to my dad which I am okay with, but no clue why they wouldn’t include me either? When I called the first time, the lady said she was writing an email to my dad about the car and I asked for her to send it to me too and I got nothing."
We responded:
"Hi Dala, I am sorry you had that experience. Please reach out to my office and we can help you out."
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cheryl jerovetz

May 10, 2022

5  out of  5
rating by cheryl jerovetz
"Staff is great to work with , my questions were answered in a timely manner. The team is very knowledgeable in all of the different insurance coverages I was in need of."
We responded:
"Thank you Cherryl for the 5 star review! I agree, I have the best help!"
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CityNeck Racing LLC

December 27, 2021

5  out of  5
rating by CityNeck Racing LLC
"Great service and staff! They truly treat you like a good neighbor!"
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Lois Gremore

October 5, 2021

5  out of  5
rating by Lois Gremore
"I can't say enough about the service I received from the two staff people I talked to over the phone. They made it easy and quick to submit a claim."
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Thomas Schlender

August 2, 2021

5  out of  5
rating by Thomas Schlender
"Really nice agent"
We responded:
"Thank you Thomas for the 5-star review!"
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Ann Vanidestine

March 25, 2021

5  out of  5
rating by Ann Vanidestine
"Has been our agent since 1993!"
We responded:
"Thank you Ann for the 5-star review! Thank you for being a long time customer. We appreciate your business!"
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doug ettien

December 15, 2020

5  out of  5
rating by doug ettien
"Good people 👍"
We responded:
"Thank you Doug for the 5-star review! Thank you for being a longstanding customer. We appreciate your business!"
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Bethanne Pribbernow

July 12, 2019

5  out of  5
rating by Bethanne Pribbernow
"They are the best!"
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Randi Stir

July 1, 2019

5  out of  5
rating by Randi Stir
"They took care of my business vary fast."
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Julie Van Oss

January 22, 2019

5  out of  5
rating by Julie Van Oss
"Joel is always very quick to respond. Extremely helpful. Gave me clear instructions on what I needed to do but he took care of most of the things that needed taking care of. I didn't have to worry nearly as much as I would have. This was very valuable because of my inexperience with car accident claims. I was hit by another driver and really didn't know what to do."
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Chris D

October 6, 2018

5  out of  5
rating by Chris D
"I couldn't be happier with my agent!! Joel and his wife run the business, and are there every day, with just a couple secretaries to help. They take the time to memorize your name, so when you walk in, they're already pulling up your file. The bigger companies.... don't. They chat with you every visit. They are usually cheerful, and have always struck me as trustworthy. They really listen to you, and any concerns you might have. You can pay your bill through the mail, and I think online, but I prefer to do it in person. They keep you well informed, but they have NEVER pushed me to add more coverage, which is truly refreshing."
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Ironman Detectorist

March 12, 2018

5  out of  5
rating by Ironman Detectorist
"Joel has taken care of my insurance needs for my business, home owners, and automobile for years. He is very knowledgeable about the types of insurance for your needs. Highly recommend him and his staff! Thank you all for the great job!"